.. _support_channels:

Getting Support
===============

We are always happy to help you. There are different channels to reach out to
us.

.. topic:: Urgent inquires

   For **urgent inquiries**, please always **use your dedicated support email**
   address you should have received when signing up for the subscription.

.. topic:: Questions about NLU / Core

   A good starting point is always the documentation for the frameworks:

   - `Rasa Core Docs <https://core.rasa.com>`_
   - `Rasa NLU Docs <https://nlu.rasa.com>`_

   Both frameworks have an active open source community on Gitter:

   - `Rasa Core Gitter <https://gitter.im/RasaHQ/rasa_core>`_
   - `Rasa NLU Gitter <https://gitter.im/RasaHQ/rasa_nlu>`_


.. topic:: Questions about the Platform

   If you are stuck within this documentation or if you have remaining
   questions, please reach out using your support email address.